Frequently Asked Questions

The IR Database is designed to allow you to search for IR Codes in our database of devices.

• From the database page, search for a brand by entering a few or more letters of the brand name and then select the desired brand from the list of suggestions.
• Select an available device type from the next drop down (if only one is available it will be selected automatically).
• Then select an available model from the next drop down (If only one is available it will be selected automatically).
• If you wish to receive the entire code set, click the “Send Code Set" button.
• If, instead, you want get only one code: Select a Function from the next drop down, and click “Send Code"
• Once either the “Send Code" or “Send Code Set" button have been pressed, an email will be sent with the requested codes.

The body of the email will contain the function, code1 and code2. code2 will often be blank.

                code set: 123
                function: ENTER    
                code1: sendir,1:1,1,40244,1,1,96,23,48,23,48,23,23,23,48,23,23,23...
                hexcode1: ...
                code2: ...
                hexcode2: ...
                

code1 and code2 provide the IR Codes for the selected device and function, in the Global Caché IR code format.

The body of the email will contain csv data, which looks like this:

                function,code1,hexcode1,code2,hexcode2
                "CC","sendir,1:1,1,40244,1,1,96,23,48,23,48,23,23,23,48,23,48...","0000 0100 ...",,
                "CHANNEL DOWN","sendir,1:1,1,40244,1,1,96,23,48,23,23,23,23,23...","0000 0200 ...",,
                

The first line provides column headers. Columns are separated by commas, and codes and functions within their column will be enclosed in double quotes.

The easiest way to read this is to copy it into a text editor and save it with the extension "csv" (for example: it could be saved as "ircodes.csv"). Then open the resulting file in excel.

• Click "Register" at the upper right of the page.
• Enter an email address and password. This must be a valid e-mail address, as it is where IR Codes will be sent.
• Click Register, and you will automatically be logged in.

• Click "Log in" at the upper right of the main page.
• Enter your email address and password, and click "Log in"

Click "log out" in the upper right.

• Click settings in the upper right and select "Update Password"
• Enter your current and new password, and click "Change Password"

• Click “Log in", in the upper right.
• At the bottom of this page, click “Recover it here".
• Enter your email address and click “Recover Password".
• You will receive an email containing a link to reset your password. Click the link in the email or copy and paste it
into your browser’s address bar.
• Enter a new password and click “Change Password" (You must now log in with your new password before requesting IR codes).